You want to know

FAQ

WHEN WILL MY PACKAGE ARRIVE?
Items usually ship within 2-3 weeks. Sometimes orders are placed on back order and can take longer.
Large orders and orders with products besides shirts will take longer.

WILL ALL MY PRODUCTS BE SHIPPED AT THE SAME TIME FROM THE SAME LOCATION?
Some of our products are printed on different locations so you may expect to have more than one package arrive.

DO YOU DO CUSTOM WORK FOR MY GROUP?
Of course! Go to our contact us page and tell us what you need.

WHERE ARE YOU BASED AT?
We are based in the great state of Louisiana in the USA.

DO YOU HAVE A SIZE CHART?
Yes, our sizing chart page is https://helicitydesigns.com/pages/sizing-charts

DO YOU TAKE SUBMISSIONS/IDEAS FOR SHIRTS?
ABSOLUTELY! Go to our contact us page.

WHAT IS YOUR RETURN POLICY?
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Use our contact form for further instructions.
We do not refund orders for buyer’s remorse or size exchanges.